Policies and Procedures

The following policy and procedure templates are available for Meals on Wheels services to download and adapt as needed.
These resources support safe, consistent, and compliant service delivery across key areas of workplace health and safety.
General Workplace Health & Safety
CHEMICAL AND HAZARDOUS SUBSTANCES POLICY & PROCEDURE
CRITICAL INCIDENCE STRESS DEBREIFING POLICY & PROCEDURE
EMERGENCY RESPONSE POLICY & PROCEDURE
FIRE AND EVACUATION POLICY & PROCEDURE
INFECTION CONTROL POLICY & PROCEDURE
INJURED WORKERS POLICY & PROCEDURE
MANUAL HANDLING POLICY & PROCEDURE
SAFETY AND SECURITY POLICY & PROCEDURE
SMOKING IN THE WORKPLACE POLICY & PROCEDURE
WORKPLACE HEALTH AND SAFETY POLICY AND PROCEDURE
Meal Operations
FOOD PREFERENCE POLICY & PROCEDURE
HYGIENE FOR FOOD HANDLERS POLICY & PROCEDURE
KITCHEN STAFF AND VOLUNTEERS INSTRUCTION POLICY & PROCEDURE
MEAL PRESENTATION POLICY & PROCEDURE
MEALS DELIVERIES POLICY & PROCEDURE
SAFE FOOD PREPARATION AND PRODUCTION POLICY & PROCEDURE