Volunteers Guide
21 March 2025
The Volunteer’s Guide is a handbook containing important information relevant to new Meals on Wheels volunteers.
Contents include:
- Vision and Mission Statements
- Enjoying Life and Supporting Independence
- Testimonial from a Client
- Testimonial from a Volunteer
- Operational Procedures (Engagement, Training)
- Legal Requirements (Insurance, Confidentiality)
- Performance of Volunteers
- Activities and Amenities for Volunteers
- Harassment and Discrimination
- Grievance (Volunteer Grievance Procedure)
- Volunteer Role (Statement and Agreement)
- General Information
- General Workplace Procedures (Safety)
- Incident/Accident Reporting
- Workplace Health and Safety Officer (WHSO)
- Complaints and Feedback about your Meals on Wheels
To order please download the attached form by clicking here.
